The standard
An accessibility instrument. It scores whether a piece of medical material is built for the state the person holding it is in.
Five dimensions
Each dimension has five checks. The five end at Emotional Safety, because the other four are routes to it.
Does the material manage the threat, or add to it?
→Is it ordered the way a patient lives the problem, or the way a clinician thinks about it?
→Too much at once, or broken so small it stops meaning anything?
→When it ends, does the person know exactly what to do next?
→Where the four lead
Is the fear said out loud, put in proportion, and answered?
Eight conditions
They ask whether the material still works for someone who doesn't share the writer's language, schooling or reasons to trust a hospital.
The familiar tests
Reading level and the familiar checklists are still scored, and reported on their own.
None of them takes the state of the person holding the material into account. AWCL does.
Keeping the scores apart shows the material that passes every checklist and still fails a frightened person.
What you get back
What changes is what comes first, how much arrives at once, and whether the fear is named before the instructions start.
The report shows the score for each dimension, and every check behind it, for every piece you send.
What we found