The Diagnostic.

A four-stage service for oncology practices whose patient education materials are clinically excellent and operationally costly. Begin with the Preview at no cost. Continue through the stages as the value becomes clear.

What you receive

A full diagnostic report on the document you send us.

The Preview applies the same instrument we run on paid engagements, scoped to one piece of patient-facing content. You receive a written report with the composite score, all five dimensional scores, and a structured readout of where the material is breaking and why. A condensed example:

The Cognitive Assessment · Sample
Chemotherapy First Treatment Visit — Patient Handout
Composite 47/100
D1
Anxiety Load
10/20
D2
Comprehension Sequencing
9/20
D3
Cognitive Chunking
13/20
D4
Emotional Safety
7/20
D5
Action Clarity
8/20
Active friction. This document is below the functional threshold. D4 Emotional Safety is the failure point, consistent with the field average across 55 NCI-designated cancer centers. The material is likely generating callbacks, missed information, and elevated patient anxiety at exactly the moment the patient needs to absorb the most.
What you actually receive

The above is condensed. The full report includes:

  • Composite score and all five dimensional scores
  • Criteria-linked findings on each dimension
  • Line-level excerpts from your document, with what is breaking and why
  • Sequencing and structural recommendations
  • Operational interpretation: what the score predicts about callbacks, missed information, and patient anxiety
Request a free Cognitive Preview
Send us one document. We return a full diagnostic report.
The Four Stages

An engagement that scales as the value becomes obvious.

Begin with the Preview. Continue through the stages only if and when the value warrants. Each stage stands on its own.

Start Here · Free

The Cognitive Preview

No cost One document · Full report

The same diagnostic instrument we run on paid engagements, scoped to one piece of patient-facing content. You receive the full report: composite score, all five dimensional scores, structured readout. A sample is shown at the top of this page.

Stage 02

The Cognitive Restructure

Scope from Assessment Pricing confirmed after Assessment findings

For the materials the Assessment flagged as highest-priority, we restructure. Anxiety-informed sequencing, emotional scaffolding before clinical content, cognitive chunking, action clarity. Clinical content preserved as written. Every restructured document is re-scored against the framework.

Stage 03

Cognitive Maintenance

Quarterly retainer Scope based on practice size

Materials don’t stay fixed without a system to maintain them. Quarterly review of new and updated materials, expansion into additional service lines, continuity for practices wanting gains held over time.

See where comprehension is breaking down.

Send us one piece of patient-facing content. We’ll return a full diagnostic report. No call required. No obligation.

Request a free Cognitive Preview Or book a 20-minute call
Cognitive communication for oncology practices · smartermedicalcare.com
Dedicated to David, Rayna, and Robert.